Shipping & Delivery

Thank you for shopping at ZOIS!

Shipping

  • Order Processing:
    • We typically process orders within 1-2 business days.
    • You will receive a shipping confirmation email once your order has been shipped.
  • Shipping Time:
    • Standard shipping typically takes 3-5 business days.
    • However, in some cases, it may take up to 7 business days, depending on the shipping carrier and your location.
  • Shipping Carrier:
    • We use reliable third-party courier services to deliver your orders.
  • Tracking:
    • Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on the courier's website.  

Please note:

  • Shipping times may vary during peak seasons or due to unforeseen circumstances.
  • We are not responsible for any delays caused by the shipping carrier or customs clearance.
  • For international orders, additional customs duties and taxes may apply, which are the customer's responsibility.

If you have any questions about shipping or delivery, please contact our customer support team.